CONTACT US

Your enjoyment of this website is very important to us.   If you are having difficulty using this website after seeing the FAQ's below or just have a general question, please contact us via one of the methods below:

Email:  manager@sensual.com.au 

Frequently Asked Questions

Q1.  I have logged in but the system keeps asking me for my username and password?

A1.  Our system is cookies and IP address based so you have to ensure your Browser's privacy settings are set to medium and that you don't have a Firewall enabled in such a manner as to block our cookies or prevent us from seeing your IP address.  If you are still having problems, please do the following (try each step first before going on to the next):

• Delete all of your cookies and restart your computer before trying the personals again

• Ensure you firewall allows www.sensual.com.au to ask you for information (this is not used anywhere else) such as cookies IP address.

Q2.  I have forgotten username and password

A2.  Use the lost password feature by clicking here - your username and password will be sent to you.  If you have changed your email address and cannot access the email address you used for these personals then you will not be able to use this feature.  You will have to email manager@sensual.com.au with your old password, you full name and address you used to join us.  For the security of our members, if you cannot or are unwilling provide this information, we simply cannot help you and you will have to get another membership.